Our Terms and Conditions

We believe it is important to provide consistency in the swimming programme to enable your swimmer to gain the most benefit from the swimming lessons. However, as parents ourselves, we understand there are times when the unexpected happens and it becomes necessary to cancel a block of lessons previously registered for.

In fairness to all we have prepared these Terms and Conditions. By enrolling for our classes you agree to the following Terms and Conditions.

 

Cancellation Policy for Learn to Swim, WaterPlay and Squad Classes

Lesson fees once paid are transferable to alternative blocks in the following circumstances only -
a) Notice of 14 days is given of intention to change blocks OR
b) Notice of less than 14 days given prior to the start of the block and a swimmer from the waiting list is able to fill your swimmers’ place.

 

Cancellation Policy for Adult Classes

Lesson fees paid for private classes can be transferred only if 48hrs notice is given.

Lesson fees are refundable at our discretion, however an Administration Charge of $10 will be deducted from all Fee refunds. A Late Cancellation Fee of $35 may be charged.

If notice is given classes are full at the time your registration form is received, your child will be waitlisted. Should you be unsuccessful at securing a place in your chosen block a choice of placement in another block or a full refund will be made.

 

TO AVOID DISAPPOINTMENT WE RECOMMEND EARLY REGISTRATION